The Patient Portal is an online service for booking appointments, viewing lab results and receiving messages from the clinic or your doctor. After setting up a secure account you are able to log in to view any lab results, your doctor may also share with you other results via the Portal including x-ray reports or specialist consultations. You may book online appointments with the nurse practitioner and your physician through the Portal.
To sign up for a Patient Portal account please see our front desk staff at your next appointment.
Unlike our previous Patient Portal, we now have to manually publish each file onto your Patient Portal. If you would like a certain file to be uploaded, we will gladly do so, but we are unable to upload every single file that you had previously had access to. Please note that we have requested this feature (automated posting of labs to the portal) be added to our new EMR, but it may be 6-12 months for all feature requests to be assessed.
Alternatively, you may sign up for Lifelab’s My Care Compass to view your lab results. You will be able to see the results once they are ready. Please note some infectious disease results like syphilis testing and HIV viral load will not appear on My Care Compass unfortunately.
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