Appointments at Spectrum Health are for registered patients only. You can make an appointment by phoning the clinic at 604-681-1080 or through online booking using the Spectrum Health Patient Portal. You may use online booking to schedule appointments with our nurses, nurse practitioner and your own physician.
All appointments at Spectrum Health are booked/scheduled. There are no walk-in appointments available, with the exception of our scheduled flu-shot clinic in the fall. If you need to be seen same day, please call our front desk staff who will do their best to fit you in with either your doctor, the covering doctor (‘doctor of the day’) if your doctor is away, a nurse or our nurse practitioner.
If you have a health concern arise on an evening or weekend when the clinic is closed and need advice before the clinic reopens, we have a 24-hour urgent care number that will connect you directly to the Spectrum doctor on-call (778-838-6500). If it is an emergency situation please call 911.
The Patient Portal is an online service for booking appointments, viewing lab results and receiving messages from the clinic or your doctor. After setting up a secure account you are able to log in to view any lab results, your doctor may also share with you other results via the Portal including x-ray reports or specialist consultations. You may book online appointments with the nurses, nurse practitioner and your physician through the Portal.
To sign up for a Patient Portal account please see our front desk staff at your next appointment.
As a policy we do not communicate with patients via email due to privacy concerns. Email is not a secure method of communication for medical information. Lab results and electronic messages from the clinic are available using our online Patient Portal which is a more secure way to share medical information.